A. Responsible for data processing
Responsible for the processing of personal data within the scope of this website in accordance with the provisions of the General Data Protection Regulation (DSGVO) is:
Our data protection officer can be reached via the following contact details:
SOLIT Management GmbH
With this data protection declaration we inform you about the scope of the processing of your personal data (hereinafter only "data").
B. Data processing
Within the scope of our website operation, we process data.
This also includes disclosure by transmission to third parties and, if applicable, to so-called third countries outside the European Union ("EU") and the European Economic Area ("EEA"). Insofar as we transfer data outside the EU or the EEA, we have marked this accordingly below.
a) Log file
We log your visit to our websites. The following data is processed: Name of the respective website accessed, date and time of access, the amount of data transferred, the browser type along with version, the operating system you are using, the referrer URL (the previously visited website), your IP address and the requesting provider. We process the data accordingly on the basis of our legitimate interests in accordance with Art. 6 para. 1 f) DSGVO to ensure the security of the website. The log file is deleted after seven days, unless it is needed for clarification or proof of specific legal violations that have become known within the retention period.
Within the scope of hosting, all data to be processed in connection with the operation of this website is stored. This is necessary to enable the operation of the website. We process the data accordingly on the basis of our legitimate interests in accordance with Art. 6 para. 1 f) DSGVO. To provide our online presence, we use services of web hosting providers to whom we transmit the above-mentioned data.
c) Contacting, contract processing and application processing
By contacting us via our contact form or by e-mail, your details, surname, first name, e-mail address, telephone number if applicable and your message will be processed exclusively for the purpose of processing and handling your request.
The legal basis for this processing is the fulfillment of our contractual obligations Art. 6.Abs. 1 b) DSGVO or our legitimate interest in processing and answering your request according to Art. 6 Abs. 1 f) DSGVO.
d) Contacting us for applications
If you contact us to send us your application as an employee, e.g. by e-mail or via a contact form, your data (e.g. name, e-mail address, desired location - if specified by you), your message and the application documents submitted will be processed exclusively for the purpose of processing and handling your application request. The legal basis for data processing is primarily § 26 BDSG. According to this, the processing of data required in connection with the decision on the establishment of an employment relationship is permissible.
Should the data be required for legal prosecution after completion of the application process, if applicable, data processing may be carried out to safeguard our legitimate interests in accordance with Art. 6 Para. 1 lit. f) DSGVO , namely for the assertion of or defense against claims.
e) Userlike chat
For more information on data protection at Userlike, please visit: https://www.userlike.com/de/terms#privacy.
In order to provide you with regular information about our company and our offers, we offer to send you a newsletter. When you register for the newsletter, we process the data you enter (e-mail address and other voluntary information). The sending of the newsletter by means of registration is based on your consent in accordance with Art. 6 para. 1 a) DSGVO.
The registration for the newsletter takes place in the so-called double opt-in procedure. To prevent misuse, we will send you an e-mail after your registration, asking you to confirm your registration. In order to be able to prove the registration process in accordance with the legal requirements, your registration is logged. This concerns the storage of the registration and confirmation time as well as your IP address. To send the newsletter, we use service providers to whom we transmit the above-mentioned data.
The data is transmitted to the servers of the following service providers in the USA:
Mailchimp: Rocket Science Group, LLC, 675 Ponce De Leon Ave NE #5000, Atlanta, GA 30308
Further information on data protection can be found at: https://mailchimp.com/legal/privacy/
g) Customer account
When you open a customer account, you consent to the storage of your inventory data (name, address, e-mail address, bank details) and your usage data (user name, password). This allows us to identify you as a customer and gives you the opportunity to manage your orders. Your data will be processed on the basis of your consent in accordance with Art. 6 para. 1 a) DSGVO .
h) Purchase processing
We process your order data for the processing of the purchase contract. The processing of the data takes place accordingly on the basis of Art. 6 para. 1 b) DSGVO.
We transmit your address data to the company commissioned with the delivery. If it is necessary for the processing of the contract, we additionally transmit your e-mail address or your telephone number for the coordination of a delivery date (notification) to the company commissioned with the delivery.
We transmit your transaction data (name, date of order, method of payment, date of dispatch and/or receipt, amount and payee, bank details or credit card details, if applicable) to the payment service provider commissioned to process the payment.
i) Shop system and customer data management using Salesforce
For the provision of our store system and the administration of our customer data, we use systems of Salesforce.COM Germany GmbH, Erika-Mann-Str. 63, 80636 Munich ("Salesforce"). We therefore process the data that we process as part of the provision of your customer account and purchase processing in systems of Salesforce. We do not pursue any additional purposes with the processing of your data by means of the Salesforce systems. The legal basis of the processing therefore corresponds to the respective aforementioned legal bases under B. g) and h). Salesforce is a group of companies with subsidiaries worldwide. The parent company of the group is salesforce.com in., Salesforce Tower, 415 Mission Street, 3rd Floor, San Francisco, CA 94105, USA. Data transfers to the USA may therefore occur in the context of data processing at Salesforce. With regard to data transfers to the USA, there is no adequacy decision by the EU Commission. However, Salesforce ensures an appropriate level of data protection through so-called Binding Corporate Rules (BCR). These are binding internal rules that have been approved by a European supervisory authority. You can access a copy of the BCR at the following link: https://compliance.salesforce.com/en/salesforce-bcrs In addition, Salesforce ensures an adequate level of data protection through the EU standard contractual clauses. You can access a copy of the clauses at the following link: https://www.salesforce.com/content/dam/web/en_us/www/documents/legal/Agreements/data-processing-addendum.pdf
If you participate in a webinar organized by us, we will process your participant data for this purpose. This data is processed by us on the basis of your consent pursuant to Art. 6 (1) a) DSGVO or to fulfill our pre-contractual or contractual obligations pursuant to Art. 6 (1) b DSGVO . To provide our online presence, we use services of webinar providers in Germany, to whom we transmit the above-mentioned data.
We use so-called cookies on our website. Cookies are small text files that are stored on your respective end device (PC, smartphone, tablet, etc.) and saved by your browser.
We use technically necessary cookies to enable the optimal functionality of our website, These cookies allow, for example, to navigate the website or to offer other basic functions of the website.
In addition, we use optional cookies that provide us with additional information, for example to analyze data traffic or for advertising and marketing purposes.
The cookies used remain on your terminal device for different periods of time:
Session cookies: These cookies are deleted from your end device immediately after you close your Internet browser.
Persistent cookies: These cookies remain on your end device even after you close your web browser and enable us, for example, to recognize you the next time you visit our website.
Cookies that are set directly by us are so-called first-party cookies. Third-party cookies, on the other hand, are set by third-party websites, for example when displaying content (advertisements, images, tracking pixels or similar).
Legal basis of data processing
In principle, the following applies: the legal basis for data processing by a cookie is your consent in accordance with Art. 6 para. 1 a) DSGVO or our overriding legitimate interests in optimizing and establishing the functionality of our website in accordance with Art. 6 para. 1 f) DSGVO.
Revocation and objection
If data processing takes place on the basis of your consent, you can revoke this at any time with effect for the future (so-called "opt-out"). If data processing is based on our legitimate interest, you can object to further data processing with effect for the future.
Browser settings Cookies
In addition, you can prevent or restrict future data processing by cookies by selecting appropriate browser settings and disabling cookie use there, for example. Already stored cookies can be deleted in the browser settings. Further information on the respective browser settings can be found under the following links:
Mozilla Firefox: https://support.mozilla.org/de/kb/
Internet Explorer: https://support.microsoft.com/de-de/help/17442/
Google Chrome: https://support.google.com/accounts/
For more information on the specific cookies set, the purposes pursued with them and their lifespan, please refer to our cookie banner.
l) Analysis / Marketing
aa) Google services
We use various services of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter "Google") on our website. It is possible that this also involves data transmission to Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 in the USA. When transferring data, the use of standard contractual clauses ensures that an appropriate level of data protection is maintained. These can be here be retrieved:
We use the User ID function. With the help of the User ID, we can assign a unique, permanent ID to one or more sessions (and the activities within these sessions) and analyze user behavior across devices.
We use Google Signals. This allows Google Analytics to collect additional information about users who have enabled personalized ads (interests and demographics), and ads can be delivered to these users in cross-device remarketing campaigns.
We use the function 'anonymizeIP' (so-called IP masking): Due to the activation of IP anonymization on this website, your IP address will be truncated by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. The IP address transmitted by your browser as part of Google Analytics will not be merged with other data from Google.
During your website visit, the following data is collected, among other things:
- the pages you visit, your "click path"
- Achievement of "website goals" (conversions, e.g. newsletter sign-ups, downloads, purchases)
- Your user behavior (for example, clicks, dwell time, bounce rates)
- Your approximate location (region)
- Your IP address (in shortened form)
- technical information about your browser and the end devices you use (e.g., language setting, screen resolution)
- Your internet service provider
- the referrer URL (via which website/ via which advertising medium you came to this website)
Purposes of processing
On behalf of the operator of this website, Google will use this information for the purpose of evaluating your (pseudonymous [NOT USING USER ID]) use of the website and compiling reports on website activity. The reports provided by Google Analytics are used to analyze the performance of our website [OPTIONAL] and the success of our marketing campaigns.
Recipient of the data is
- Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland
as a processor. For this purpose, we have concluded an order processing agreement with Google. Google LLC, based in California, USA, and, if applicable, US authorities can access the data stored by Google.
Transfer to third countries
A transfer of data to the USA cannot be ruled out.
The data sent by us and linked to cookies are automatically deleted after 14 months. The deletion of data whose retention period has been reached takes place automatically once a month.
You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by
a. Not giving your consent to the setting of the cookie or
b. Downloading and installing the browser add-on to disable Google Analytics HERE .
You can also prevent the storage of cookies by selecting the appropriate settings on your browser software. However, if you configure your browser to refuse all cookies, you may experience limitations in functionality on this and other websites.
Legal basis and revocation option
for this data processing is your consent, Art.6 Abs.1 S.1 lit.a DSGVO. You can revoke your consent at any time with effect for the future by calling up the cookie settings HERE and changing your selection there.
We use so-called tracking cookies from Google on our website. When a user visits our website, information on the websites visited, the IP address of the visitor, the duration of the visit, other information on the use of the websites and information on what content the user is interested in is stored in permanent cookies. In the event of a subsequent visit to a partner website, we can have personalized advertising displayed for you on the basis of the articles viewed on our website.
We process the data obtained in this way based on your consent in accordance with Art.6 Para. 1 a) DSGVO. Theinformation generated by the cookie about your use of this website (including your IP address), will be transmitted to and stored by Google on servers in the United States.
The legal basis for any processing of data is your consent according to Art. 6 para. 1 a) DSGVO.
You can revoke your consent at any time with future effect by using the following opt-out link: by adjusting your settings in our cookie banner please note that you must click the link again if you delete the cookies in your browser in the meantime. Furthermore, you can prevent cookies from being set by adjusting the relevant settings in your browser.
bb) Facebook Custom Audiences (Pixel/Cookies)
We use a so-called tracking pixel of Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, a subsidiary of Facebook Inc. 1601, Willow Road Menlo Park, CA 94025, USA on our website. We use Facebook Pixel to track the success of our own Facebook advertising campaigns and to optimize the playout of Facebook advertising campaigns to interested target groups.
After you click on a Facebook ad or visit our website, a cookie is stored on your end device using the pixel on our website. The cookie processes data about whether you arrived at our website via a Facebook ad and allows us to analyze the user's behavior until the purchase is completed. This allows us to track the success rate of our Facebook advertising campaigns. In addition, the pixel processes data about the fact that you have visited our website and allows to customize the ads played on Facebook to your interests.
Via the Facebook pixel integrated on our website, a direct connection to Facebook's servers is established when you visit our website. The information generated by the cookie about your use of this website (including your IP address) is transmitted to Facebook in the USA. During the data transfer, the maintenance of an appropriate level of data protection is ensured through the use of standard contractual clauses. These can be accessed here .
The cookies remain permanently - even after closing the web browser on your end device and allow you to be recognized on your next visit to our website. The cookie loses its validity within X days. The data collected is anonymous for us and does not allow us to draw any conclusions about the user. If you are registered with Facebook, Facebook can assign the collected information to your account. Even if you do not have a Facebook account or are not logged in when you visit our website, it is possible for Facebook to process and store your IP address and other identification data.
You can revoke your consent for data processing by Facebook Pixel for our web domain at any time with future effect by using the following opt-out link: byadjustingyour settings in our cookie banner. "Please note that you will have to operate the link again should you delete the cookies in your browser in the meantime. Furthermore, you can prevent cookies from being set by adjusting the relevant settings in your Facebook account at https://www.facebook.com/settings?tab=ads .
The legal basis for the data processing is your consent according to Art. 6 para. 1 a) DSGVO.
m) Integration of external content
We use external dynamic content to optimize the presentation and offer of our website. When visiting the website, a request is automatically made to the server of the respective content provider via API, during which certain log data (e.g. the user's IP address) is transmitted. The dynamic content is then transmitted to our website and displayed there. We use external content in connection with the following functionalities:
aa) integration of YouTube videos
We have included on our website videos from the portal of YouTube LLC, 901 Cherry Ave. San Bruno, CA 94066, USA ("YouTube"). When playing the videos, log data is transmitted to YouTube's servers in the USA. During the data transfer, the maintenance of an appropriate level of data protection is ensured by the use of standard contractual clauses. These can here be retrieved:
This processing is carried out on the basis of our overriding legitimate interest in optimal marketing of our offer according to Art. 6 para. 1 f) DSGVO.
Further information at: https://policies.google.com/privacy?hl=de&gl=de
bb) Google Maps and Google Fonts
We use the map service "Google Maps" of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google") to provide you with an interactive map. When displaying the map, data including your IP address and your location are transmitted to Google servers in the USA and stored there. During the data transfer, the maintenance of an appropriate level of data protection is ensured by the use of standard contractual clauses. These can here be retrieved. The data processing is carried out on the basis of our overriding legitimate interest in optimal marketing of our offer according to Art. 6 para. 1 f) DSGVO.
In addition, we use Google Fonts for the uniform display of fonts on our websites. These are loaded from Google servers when you visit the site. Google does not store any cookies in your browser. However, according to our information, the IP address of the user's terminal device is transmitted to Google servers in the USA and stored. When transferring data, the maintenance of an appropriate level of data protection is ensured by the use of standard contractual clauses. These can here be retrieved. This processing is carried out on the basis of our overriding legitimate interest in the optimal marketing of our offer according to Art. 6 para. 1 f) DSGVO.
Google is responsible for further data processing.
Further information on data protection can be found at: https://policies.google.com/privacy?hl=de&gl=de
cc) Seal of approval
To display our Trusted Shops seal of approval and the Trusted Shops products for buyers after an order, the Trusted Shops Trustbadge is integrated on this website. The Trustbadge and the services advertised with it are an offer of Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne, Germany.
When you call up the Trustbadge, your IP address, the date and time of the call-up, the volume of data transferred and the requesting provider (access data) are transmitted to the Trusted Shops servers. This access data is not evaluated and is automatically overwritten no later than seven days after the end of your visit to the site. This data is transmitted due to our legitimate interest in the best possible marketing of our offer according to Art. 6 para. 1 f) DSGVO .
Further personal data will only be transferred to Trusted Shops if you decide to use Trusted Shops products after completing an order or have already registered to use them. In this case, the contractual agreement between you and Trusted Shops applies.
To analyze user behavior on our websites, to optimize our online offering, and also to personalize content and ads, we use certain cookies that store your IP address.
dd) Social plugins
We use third-party plugins on our websites. This allows you to inform your contacts whether you like our website, point to content or share content. The plugins are identified by the logo of the respective third-party provider.
When you visit our site, your data is transferred to the respective third-party providers. If you are also a user of a third-party provider, this data can be assigned to the corresponding user account with the provider. A transmission of this data to the third-party provider may also occur if you are not registered as a user with the third-party provider and do not click on the plugin on our pages. However, in the case of transmission without simultaneous registration with the third-party provider, it is not directly possible to establish a direct personal reference to you via, for example, the IP address; this would only be possible via information from your provider.
The purpose and scope of data processing by the third-party provider can be found in the data protection information of the respective provider. The processing of this data is based on our overriding legitimate interest in the optimal marketing of our online offer according to Art. 6 para. 1 f) DSGVO.
Plugins of the following providers are used on our website:
- Facebook plugin, of Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland.
When transferring data to the USA, the maintenance of an appropriate level of data protection is ensured through the use of standard contractual clauses. These can here be retrieved.
Further information at: https://www.facebook.com/privacy/explanation
- Google plugin, Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland
When transferring data to the USA, the maintenance of an adequate level of data protection is ensured by the use of standard contractual clauses. These can be here be called up.
Further information at: https://policies.google.com/privacy?hl=de&gl=de
- YouTube plugin, Google Inc., based in San Bruno/California, USA
When transferring data to the USA, the use of standard contractual clauses ensures that an adequate level of data protection is maintained. These can be here be called up.
Further information at: https://policies.google.com/privacy?hl=de&gl=de
- Xing plugin, the XING SE, Dammtorstraße 30, 20354 Hamburg, Germany.
Further information at: https://www.xing.com/privacy
n) Google reCAPTCHA
In order to protect the comments section and the input forms of our websites from spam and misuse, we use the external service reCAPTCHA, a service of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). reCAPTCHA enables a distinction to be made between input of human origin and input that is misused by automated software (also known as "bots").
When using the service, the following data is transferred to Google's servers in the USA:
- Referrer URL
- IP address of the user
- the user's input behavior as well as mouse movements in the area of the "reCAPTCHA" checkboxes
- Google account: If the user is logged in to his Google account at the same time, this is recognized and assigned
- Information about the browser used, browser size, browser resolution, browser plug-ins, language settings, date
- Mouse and touch events within the page
- Scripts and display instructions of the website
When transferring data to the USA, the use of standard contractual clauses ensures that an adequate level of data protection is maintained. These can be here be retrieved.
The processing of personal data by us is based on our overriding legitimate interest in the security of our website according to Art. 6 (1) f) DSGVO.
Responsibility ofGoogle: In all other respects, the processing of personal data is carried out under the full responsibility of Google. We have no influence on how Google will use the data.
Further information on data protection can be found at: https://policies.google.com/privacy?hl=de&gl=de
C. Duration of data storage
We store personal data only as long as it is necessary for the purposes for which it is processed or as long as any consent you have given us has been revoked by you. Insofar as statutory retention obligations must be observed, the storage period for certain data may be up to 10 years, regardless of the processing purposes.
D. Your data subject rights
Upon request, we will provide you at any time and free of charge with information about all personal data that we have stored about you.
b) Correction, deletion, restriction of processing (blocking), objection
If you no longer agree with the storage of your personal data or if this data has become incorrect, we will, upon instruction, arrange for the deletion or blocking of your data or make the necessary corrections (insofar as this is possible under the applicable law). The same applies if we are to process data only in a restrictive manner in the future.
c) Data portability
Upon request, we will provide you with your data in a common, structured and machine-readable format so that you can transfer the data to another responsible party upon request.
d) Right of complaint
There is a right of appeal to a supervisory authority: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html
e) Right of revocation for consents with effect for the future
You may revoke any consent you have given at any time with effect for the future. Your revocation will not affect the lawfulness of the processing until the time of revocation.
Data for which we are not able to identify the data subject, e.g. if it has been anonymized for analysis purposes, is not covered by the above rights. Information, deletion, blocking, correction or transfer to another company may be possible in relation to this data if you provide us with additional information that allows us to identify you.
g) Exercise of your data subject rights
If you have any questions regarding the processing of your personal data, if you wish to provide us with information, correct, block, object to or delete data, or if you wish to have your data transferred to another company, please contact us at firstname.lastname@example.org
More information and your next steps: