Buy precious metals safely - this is how it works

Step-by-step instructions for your first order

Payment in advance and pick-up at more than 120 locations in Germany

Cash payment on collection at more than 120 locations in Germany

Cash on delivery conveniently at the front door

Alternatively, you also have the option to make an anonymous table transaction with these partners and pay for gold, silver and diamonds in cash.

Regardless of which way you choose, your purchase always begins as follows

Choose from our wide assortment of silver coins the items you would like to order. By clicking on the button "Order" the item will be placed in your shopping cart.

Tip: The optional floating frame offered with coins is a real eye-catcher and makes an ideal gift packaging.

If you are unsure which bar / coin to choose, we recommend our online guide  - in the brochure you will learn what to look for when buying precious metals.

Before sending the order, you have the opportunity to check the information in the shopping cart. Via [Change] and [Delete] you can remove or change the products from the shopping cart again. You can also correct input errors by navigating backwards in the browser or by canceling the order process and starting again from the beginning.

For your security, we guarantee compliance with various quality standards regarding data protection, product authenticity and insured shipping. Optionally, you can also select the Trusted Shops Buyer Protection .

Choose whether you would like to receive the ordered precious metals securely and neutrally packaged by means of an insured value courier shipment at low shipping costs or prefer to personally pick up in one of our five nationwide pick-up locations. You can also choose how you would like to pay. Please note: If you order from us as a consumer, the shipment travels in any case, i.e. even with insured shipping, at our risk.

Legal information about your order

The presentation of the products in the online store does not represent a legally binding contract offer on our part, but is merely a non-binding invitation to you to order products. By clicking   the  button  [order with obligation to pay]  you make a binding offer to purchase. We can accept this offer by sending a separate order confirmation by e-mail within five days. The confirmation of receipt of the order is previously sent by automated e-mail immediately after sending the order and does not yet constitute acceptance of the contract.

We store your order and the entered order data. You will receive an order confirmation by e-mail and then an order confirmation with all order data including the General Terms and Conditions. However, you can also view the terms and conditions at any time and print them out if necessary. The order data can also be viewed at any time after receipt of the login data in the customer area.

Neutral packaging and shipping ensure discretion

The shipping packaging is selected in such a way that your valuable order arrives intact and no external conclusion can be drawn about the contents of the packaging. The value courier vehicles also usually look neutral, so that "nosy neighbors" do not find out that you are receiving precious metals.

Short digression: This is how our fair prices come about

The price for gold and silver is determined almost 24 hours on various exchanges around the world. It serves as the basis for our buying and selling prices. All prices are updated at fixed intervals based on the current exchange price - you can be sure that you are always buying at current prices. That's what we call fair and transparent.