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Right of withdrawal

Right of withdrawal for consumers

Pursuant to Section 312 g (2) No. 8 of the German Civil Code (BGB), the right of revocation does not apply to distance contracts for the delivery of goods whose price is subject to fluctuations on the financial market over which the entrepreneur has no control and which may occur within the revocation period, such as the delivery of precious metals.

Your order of precious metal bars and coins is therefore not revocable. Only for non-precious metal products there is a right of revocation.

The following right of revocation only applies to consumers:

Cancellation policy

Right of revocation

You have the right to revoke this contract within fourteen days without giving any reason.

The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods.

In order to exercise your right of revocation, you must inform us

the SOLIT Management GmbH,

Otto-von-Guericke-Ring 10,

65205 Wiesbaden, Germany,

Tel.: 06122 - 58 70 58,

Fax: 06122 - 58 70 22,

E-mail: info[at]goldsilbershop.de

by means of a clear declaration (eg a letter sent by mail, fax or e-mail) about your decision to revoke this contract. You can use the attached sample withdrawal form, which is not mandatory.

In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of the revocation

If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment.

We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us without undue delay and in any case no later than within fourteen days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days. You shall bear the direct costs of returning the goods.

You will only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing the condition, properties and functioning of the goods.

Pursuant to Section 312 g (2) No. 8 of the German Civil Code (BGB), the right of withdrawal does not apply to distance contracts for the delivery of goods or the provision of services, including financial services, the price of which depends on fluctuations in the financial market over which the trader has no control and which may occur within the withdrawal period, in particular services relating to shares, to units in open-ended investment funds within the meaning of Section 1 (4) of the German Investment Code (Kapitalanlagegesetzbuch) and to other tradable securities, foreign exchange, derivatives or money market instruments. 

Sample cancellation form

(If you want to revoke the contract, please fill out this form and send it back)

To

SOLIT Management GmbH

Otto-von-Guericke-Ring 10

65205 Wiesbaden

Fax: 06122 - 58 70 22

E-mail: info[at]goldsilbershop.de: 

Herewith I/we (*) revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the purchase of the following goods (*)/the purchase of the following goods (*)/the purchase of the following goods (*)

of the following goods (*)/provision of the following service (*)

Ordered on (*)/received on (*)

Name of the consumer(s)

Address of the consumer(s)

Signature of consumer(s) (only in case of paper communication)

Date

(*) Delete where inapplicable.